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Very luxurious and elegant. Everything was really great. I cannot say enough about the staff. Every member of staff was so pleasant and welcoming all the time. Always greeting you with a friendly smile and a genuine greeting. A very big hotel with a serene soul. Internet connection works fast and reliable and accessible all throughout the property. We also loved the in-room dining optionsand the selection and quality are amazing. Luxurious five star hotel with a quaint charm. Superb.

The rooms were huge and warm amid such a cold spell and exceptionally clean with everything you'll need and require. The pool was awesome and warmed as well which was pleasant with an inviting life protect and the changing zones were moreover great. The staff were exceptionally inviting and there was as it were ever a brief hold up for taxis. In general, I would exceedingly prescribe as simple to meander around the city. It’s very convenient and offers a very nice scenery overlooking the city. Everyone would enjoy.

Hotel's common areas are very impressive; the rooms were not as impressive. As a globalist we were upgraded to a deluxe room as suites were not available. The upgraded deluxe room was very comfortable and had a nice view of the mountain. The top 3 floors were under renovation during our stay which limited the number of rooms/suites and potential upgrades. The Grand Club is a very beautiful space. However, the food was very boring as it only the main dish was changed daily. If you stay for more than a few days, its gets really tiring and unappetizing. I did like that the Club prohibited children after 6PM. Finally, the hotel provides a shuttle to Itaewon and the Myeongdong shopping district on an hourly basis. While much appreciated, it should be on a half hour basis so you don't have to wait for an hour.

Grand Hyatt Seoul is just a short taxi ride from the center of the city but a peaceful retreat on the mountain of Namsan. The hotel takes full advantage of its setting, with beautiful views of the city, an Olympic-size outdoor pool, lovely grounds and a peaceful vibe throughout the hotel. Even though the city is a quick ride away, the hotel feels like a quiet retreat. You pretty much have to take a taxi or the hotel shuttle to go anywhere, but it's a quick ride to the city center and taxis are inexpensive (under $10 for most locations), plentiful and clean. We upgraded to Club level and were glad we did, as there aren't places to eat in walking distance. Service was excellent in the hotel and the Club lounge - special thanks to Steve Lim in the Club and Helia Kim in the Lobby restaurant for making us feel extra welcome. We thoroughly enjoyed the hotel and would stay here again when we are in Seoul again for an extended visit.